Viva Body HealthPrivacy

Privacy Policy

How we handle information.

This policy explains how Viva Body Health collects, uses, shares, retains, and protects information across the website, forms, email communications, customer support, and one-time Shopify purchases.

Last updated: July 21, 2026

1. Scope

This Privacy Policy applies when you browse vivabodyhealth.com, submit a contact, newsletter, or product-interest form, place a one-time product order, or contact customer support.

2. Information We Collect

You may give us:

  • Name, email address, phone number, mailing address, and message content.
  • Newsletter choices and product-interest answers.
  • Shipping, billing, order, and support details, including an order number.

The website and its service providers may also collect device, browser, IP address, referring page, pages viewed, interaction, cookie, and similar technical information.

Shopify and its payment providers process checkout and payment information. Viva Body Health does not receive your complete payment-card number.

3. How Information Is Used

  • Process, fulfill, deliver, and support orders.
  • Respond to product, policy, shipping, website, and customer-service requests.
  • Send a newsletter or product update when you have requested it.
  • Operate, secure, maintain, and measure the website and forms.
  • Prevent fraud, misuse, and unauthorized transactions.
  • Meet legal, tax, accounting, and regulatory obligations.

4. Service Providers

Information may be processed by vendors that help operate the business, including Shopify for checkout, payment, tax, and orders; GoHighLevel or LeadConnector for website forms, CRM records, and email delivery; Supliful-connected providers for product preparation and shipping; and payment, shipping, hosting, analytics, security, email, professional, or legal providers when needed.

Those providers may process information under their own terms and privacy notices.

5. Cookies and Similar Tools

The website may use cookies, pixels, local storage, and similar technologies for site operation, security, preferences, measurement, and marketing. Available controls depend on your browser, device, location, and the consent tools enabled on the site or at Shopify checkout.

6. Retention and Security

Information is kept for as long as reasonably necessary for the purposes described here, including order support, recordkeeping, fraud prevention, dispute resolution, and legal obligations. Retention periods differ by information type and provider.

Administrative, technical, and organizational safeguards are used to protect information, but no internet transmission or storage system can guarantee complete security.

7. Your Choices and Requests

  • Use the unsubscribe link in a marketing email to stop future marketing emails.
  • Adjust browser or device controls for cookies and related technologies.
  • Email us to request access, correction, or deletion where applicable.

Additional rights may apply based on your location, and identity verification may be required before a request is completed.

8. Children’s Privacy

The website is a general-audience service and is not directed to children under 13. Viva Body Health does not knowingly collect personal information from children under 13 through the website. Current Viva Body Health supplements are for adults age 18 and older.

9. Policy Changes

This policy may be updated when providers, products, business practices, or legal requirements change. The revised date will appear at the top of this page.

10. Contact

For a privacy request or question, email [email protected]. Please do not send full payment-card numbers or sensitive medical information by email or form.